Here’s what satisfied customers are saying about their experience with King Shade and Window.
Great customer service.
5.0 star rating 3/16/2015
Great customer service. They installed my shades upon delivery within a reasonable time frame. I’ve referred others to King Shade & recommend supporting local small business.
Great work at a great price
5.0 star rating 12/4/2013
Excellent company for new replacement windows! After doing hours and days of research on windows, and meeting with a handful of high-pressure sales reps who insisted on coming to my house (grrr..), it was a HUGE relief to finally talk to Melissa at King Shade and Window. They don’t do a sales pitch at all, and they don’t need to come to your house and take up your time.
She simply gave me a quote for 4 Harvey replacement windows via email, based on measurements that I took myself, and she answered dozens of questions I had about the various window types and options.
I then did my own research on Harvey, which makes pretty great windows, and I even went to the Harvey showroom in Reading to check them out for myself. That was enough info to make the decision, and King’s pricing was better than anyone else I found.
Overall the company was great to deal with. Friendly, knowledgeable, and easy to work with, which is, TRUST ME, extremely rare in the window business. Even when we had a little issue related to the order, they solved it quickly and professionally, and were totally focused on my being happy and getting what I wanted.
If you are like me and you have been going crazy learning about vinyl vs wood, Andersen vs Pella, etc, and calling different window companies, you have no doubt discovered the following: many companies REFUSE to give you a quote over the phone, and instead want to send a salesperson to your house, who then spends 90 minutes or more teaching you about U-ratings and all this stuff that you might not care about to begin with, and then they offer you a price that is only good for THAT DAY, creating undue pressure, stress, and the sneaking feeling that you are somehow about to get ripped off. I experienced this with a few different window companies, and I also was shocked that they wanted, in some cases, over $1200 per window.
King was just the opposite experience, and I appreciated them for it. They sell Harvey windows, which are well-reviewed, and well-documented online. If you want vinyl windows, these are great quality and have lots of options. The price is right too… mine came in at less than $700 per window, and I had some options that were non-standard (all replacement windows need to be custom made, BTW, so beware of anyone who can price a window without knowing the dimensions or the specifics such as the grid pattern, etc).
So talk to Melissa at King… she’s great, and will tell you everything you need to know to help compare window types. DON’T buy windows from Home Depot or Lowe’s (low quality, overpriced), or Andersen Renewal (waaaay overpriced).
And also remember that half the consideration is that the windows are properly and carefully installed. King works with the same installer who has done thousands of the same windows, and he was great and very careful in putting them in. My Harvey windows look awesome, and if I never need any more, I’m going back to King, no question.
I can’t say enough about them
5.0 star rating 4/26/2013
I can’t say enough about this business. I am all about shopping at small businesses to support our community. Between the high-quality craftsmanship, vast selection and price range, and the incredibly helpful, friendly staff-I can’t imagine going anywhere else. The shades they created for me are gorgeous. Will definitely use this company again.
Jamaica Plain, MA
5.0 star rating 5/28/2010
These guys were great to work with. It was a small job but they still came over to my house to meet me and give me an accurate estimate. Installers showed up on time and cleaned up after themselves. The price was great. I will definitely use them again.
Responsive customer service Excellent pricing
5.0 star rating
Very responsive customer service. Excellent pricing. I liked doing business with King Shade. Their pricing was good. They showed up when they said they would. All in all they did an excellent job. I’d use them again!!
Efficient, friendly, economical service
5.0 star rating
Efficient, friendly, economical service. This company did a great, expedient job, from coming to my home to measure, to arriving on time for installation. At delivery, they installed my shades quickly and professionally and there was no additional cost for installation. They are a local business, and I highly recommend others using them in the neighborhood.
They were so efficient, polite, reasonable
5.0 star rating 10/21/2015
I ordered 5 custom shutters from these guys about 2 years ago and they’re beautiful, have not had any issues with the product. They were so efficient, polite, reasonably priced and stress free to work with. Would absolutely recommend them over and over!
West Roxbury, MA
Customer JUN 1, 2020
I’m sure you guys get this all the time, but I wanted to share how amazing our experience with Dave has been! As a relatively new homeowner, and our shades being a bigger expense than usual, Dave is the reason we moved forward with going with your company, and will ultimately recommend you all to our friends!
Dave’s courteous, super respectful, and just a great person overall. Very lucky to have him, and we are very happy customers thanks to him! Can’t speak highly enough, and happy to do any customer reviews you may need or feel free to use this email.